A 12-year-old in 2023 would be 89 in the year 2100. Shocking? Maybe the environment will be too toxic, or we will wipe ourselves out in a nuclear war? With the progress in science, the probability of this happening is relatively high. At InterTaG, we like to believe that the next generations will be more innovative and find better ways than the Boomer world that we leave them behind. That is why we are building the InterTaG.ai platform: a toolbox for the next generations.
Everybody criticizes the present and the lack of progress, decision-making, and Governance. We don’t even have a single international decision-maker group that can enforce anything. Problems are global. Solutions should be, too. How can we make the change of mindset happen? We thought hard and came up with THE solution! The SOLUTION is the METHOD. Nobody has all the answers, and why would that even be necessary? The key is to connect the neurons and create or foster swarm intelligence. When people sit together, they come up with solutions and discuss them. We have been doing this for a long time. It’s called a campfire. InterTaG is a virtual, scaled campfire where people can contribute to the story of how to improve things.
People sit around campfires in small groups, typically. If many campfires are burning throughout the world, how do they connect and work together? This is where the digital/virtual helpers come in handy. The Internet of information is such a great support network. It still does not help people focus on specific problems or solutions. It has a general purpose. That is why we invented the Internet of Transformation and Governance. What is common to all issues of the world? They are not going away before someone decides something clever, puts the means, enforces the decision, and meters the outcome. That is what is called Governance. Governance is a general term, unlike Government, which is specific to a territory and a time.
Do we agree now that Governance is the key to change and transformation?
If not, tell me why you think not! Comments are encouraged.
Ok, if Governance is the common denominator and the mother of all problems, how do we improve it? Why would InterTaG do better than all these well-intentioned people of the last few thousand years? The answer is simple: evolution. Not revolution. We (humanity) needed to stick our necks out of certain behavioral memes of the past. We are currently reaching a new level of maturity, where we can see that things and people are connected, start thinking about inclusion, and develop a global consciousness. Campfires were not connected in real-time. People had to walk, swim, drive, or fly from one to another and were busy making war with each other. From the Boomer generation upwards (yes! Think of 1968…), peace and togetherness became more critical. Ecology was invented and became mainstream in developed countries. Relevant technology inventions like computers, mobile phones, etc., spread fast and made global connectedness feeling possible. Technology will now help lift us up to collaborate in an augmented way: data and decentralization are the keywords.
What is wrong with data?
Data is scattered and in multiple formats, flying, lying around, and not fresh. We need to pull it together to make it accessible and easy-to-read, up-to-date. This challenge can be mastered with InterTaG’s decentralized approach: let the whole organization, all the people who carry knowledge, participate and do their share.
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Decentralization and how Truth instead of Trust changes everything
Historically, we live in a centralized world without even noticing. It seems normal to us. This world is also built on Trust. We trust financial institutions, governments, justice, brands, etc. since always, and they regularly fail us. For the first time in the history of humankind, we now have alternatives: we can decentralize and work with Truth instead of Trust. Web3 and Blockchain technology are systems that make cheating very difficult. Everything becomes transparent and auditable at any time. Intermediates who we need to trust will transform or go away. This opens new perspectives on Governance: rules of decision-making, who, when, and how, decisions themselves become mercilessly and dangerously transparent. Do you see the point? Do you understand how the new system makes the current system obsolete? This is the end of the world as we know it and the beginning of a much better one. If something would not be yet clear, tell us about it, and we might give you private lessons 🙂
What does InterTaG do?
First, InterTaG maps and collects data from everywhere and everybody within an organization and crunches it to become digestible and visual on dashboards.
Secondly, InterTag maps ontologies. Ontologies are the way to describe and categorize systems in their complexity. Ontology maps make systems visual. Again, the entire team provides their knowledge, and maintains and improves it permanently. Everything is always up-to-date, unlike these organizational charts, which are always months or years old. When there is a common platform for the organization and responsibility is decentralized, things become easier, no?
Business process mapping/mining
Thirdly, InterTaG makes the teams map their business processes and suggests improvement potential. In the centralized world, external consultants would come, spend a few weeks, and leave slides and a hefty invoice behind. Then, nothing more happens because the proposed changes must be approved (Governance) and managed. Resistance arises within the teams because they are uninvolved or even seriously consulted. No resistance from the people who proposed and discussed it among themselves! Decentralizing helps here a big deal: the processes are captured where they happen and by the people who run them.
Now we come to the ‘pièce de resistance’ (google it!): governance mapping.
This is when things get interesting! Who decides what and when, on what criteria, and how? Which system? Autocracy, democracy, consensus, which majority has a veto right? Who is consulted, informed, responsible, or accountable? Does everybody even know what that means? When you start mapping, the gray zones appear, and discussions start. Who decides on Governance is the first question. Eventually, it is sorted out, and the organization is already different from before, simply because implicit became explicit. Opaque became transparent.
Once the Governance is mapped, we can start ‘governing’ because everybody knows which decision it made, how, when, and by whom. Upcoming choices to find a neat place in logs, fed by system alarms, whistles blown, people making improvement proposals, and existing projects or programs need to be finalized.
InterTaG uses Web3 Blockchain Smart Contracts to log decisions, similar to monetary transactions. This provides the transparency mentioned above.
InterTaG has an inbuilt AI-fueled time machine and can predict the future. We can create temporary parallel universes where we test scenarios of decisions we would make. Using metrics and sustainability KPIs (Key Point Indicators), InterTaG tells us if the future becomes brighter or darker. That avoids making mistakes in the present. The platform collects and stores all the data and uses it to make better forecasts.
Gemba-walk in the Metaverse “where the actual work happens”
One of our coolest features is the possibility to build 3D ontology models of the organization and stroll inside. Metaverse in action! The Japanese have a name for leaving the ivory towers and walking around where the work happens: Gemba Walk. This method encourages managers to speak with their employees at any level. Experimenting with the situations rather than watching spreadsheets or slides is more insightful.
InterTaG includes the capability to discover the organization’s structure from an entirely new perspective, as the decentralized capture of the ontology reveals hidden angles.
Makes organizations cognitive and proactive: every employee becomes an “active sensor”
InterTaG is the platform where the DTO (Digital Twin of the Organization) comes to life. We hear about Digital Twins of cities, buildings, architecture, machines, and devices. Those need sensors to “feel” what’s going on and provide data in permanence: temperature, movements, counters, pollution, etc. to give a few examples. Ontology maps, teams, competencies, capabilities, governance structures, operations, data and process maps, all together make a Digital Twin, and the people become each one a connected ‘sensor’.
Kaizen is the Japanese name for ‘Continuous Improvement’. Everybody participates in improvement, security, and quality within the Agile Lean Methodology. The idea is that the cleaning personnel, not only the engineer, can raise alarms. Decentralizing starts to make sense to you? If not, we can get you private lessons 🙂
Business Agility at all levels
You may have heard about Scrum, Agile, Kanban, and such software development methodologies. At InterTaG, we promote these at all levels of the business. We believe that doing things in iterations, regularly discussing improvement proposals, and applying product development methods to projects greatly benefit overall sustainability and efficiency. Our sister company, Rosho.World in Europe is a certified Scaled Agile Framework SAFe(r) partner and academy.
This is why when we designed InterTaG, we integrated mapping and improvement features of agile maturity, follow-up on iterations, and innovation cycles.
Apply the 12 Principles of the Augmented Leadership Manifesto
As the co-authors of the Augmented Leadership Manifesto, we conceived the InterTaG platform to optimize the application of these crucial pillars of Swarm Intelligence. Also called Crowd Intelligence, this particular type of intelligence is defined as the connection of neurons of teams and people working or living together with a common goal. It can be compared with many computers operating in a network with the same program. When humans connect, their creative output is multiplied. The Manifesto describes the conditions necessary to make Swarm Intelligence possible. InterTaG follows and suggests the application of these principles at every step of Governance or operations.
Yuko & Rosho, Bangkok, 27/02/2023